About Fitness Lab
Fitness Lab is Central London's leading 1:1 personal training studio, co-founded by Jack Coxall, Brett Durney, and Sandra Calva, who bring over 30 years of combined expertise to our rapidly growing team.
With three premier locations in Soho, Fitzrovia, and Mayfair, we provide an environment dedicated to exceptional client experiences and professional growth for our coaches.
Join Our Team of Elite Coaches
Are you a passionate coach who wants to focus on delivering outstanding training without the distractions of running a business? At Fitness Lab, we handle the logistics, so you can dedicate yourself fully to coaching and client success. We’re looking for driven professionals to join our team and contribute to our culture of excellence.
About the Role
Our coaching positions are designed for individuals with a growth mindset, committed to being the best in the industry. This is more than a job—it's an opportunity to elevate your skills and become an outstanding coach. We have openings at our Soho and Mayfair studios:
· Schedule: PM Roles (1 pm - 8 pm, Monday - Friday) + Saturday Shift (8 am - 1 pm)
· Stability: Fixed schedule, with no rota changes.
Your Path to Success
If you’re selected, we’ll guide you through a comprehensive onboarding program, filling your schedule with clients and offering ongoing support. We prioritise your development and growth, empowering you to deliver transformative client experiences.
Why Fitness Lab?
At Fitness Lab, we’re committed to investing in our coaches. We believe that a strong coach experience drives a strong client experience. If you’re someone who aims to excel not just as a coach, but also as an individual, you’ll find a supportive, high-standard environment here.
Key Responsibilities
· Client Management: Build, nurture, and retain a dedicated client base, providing tailored coaching and programming that aligns with each client’s goals.
· Facility Support: Contribute to daily operations to maintain a high-standard environment for clients and team members.
· Client Experience: Uphold Fitness Lab’s exceptional standards of client service, ensuring every session reflects our commitment to quality.
Performance Metrics
Our success is built on client satisfaction and retention. We’ll conduct performance reviews every six months, with a focus on:
· Occupancy - delivering sessions
· Client retention
· Effective programming
· Client progress and satisfaction
· Communication, organisation, and teamwork
Our Non-Negotiable Standards
· Punctuality: Be prepared and on time for every session, meeting, or appointment.
· Respect: Show respect to clients, colleagues, and leadership.
· Organisation: Maintain impeccable diary management, communication, and client follow-ups.
· Communication: Deliver clear, effective communication with clients and team members.
· Proactivity: Demonstrate critical thinking and a commitment to excellence without needing supervision.
· Feedback: Embrace ongoing feedback as an essential part of growth.
What We’re Looking For
We want coaches who are dedicated, proactive, and long-term thinkers. You should be an excellent communicator, an attentive listener, and someone who thrives both independently and within a team. This isn’t a ‘9-5’ role—it’s an opportunity to lead, grow, and make a lasting impact.
If you’re ready to join a team that values excellence and personal growth, we’d love to meet you.
Apply today to be part of Fitness Lab’s future.
